SHIPPING POLICY

Shipping policy

Last Updated: July 15, 2026

1. Free Global Shipping Without Minimum Order

We offer completely free shipping for all orders worldwide. There is no minimum purchase amount limit, and all product categories qualify for zero delivery fees.

Policy Note: No additional surcharges, delivery fees or handling fees will be added to any order, regardless of your shipping destination.

2. Standard Shipping Transit Times

All transit times below refer to business days only, excluding order processing, weekends and official public holidays.

  1. United States: 7–15 business days
  2. Canada: 7–15 business days
  3. Europe (All EU Member States, United Kingdom, Switzerland, Norway, Iceland): 15–18 business days
  4. Australia: 7–15 business days

3. Order Processing Period

After successful payment, we require 1–3 business days to complete order sorting, product inspection, packaging and warehouse dispatch.

The transit time listed above only counts the logistics delivery duration after the parcel leaves our warehouse, and does not include the order processing period.

4. Shipping Delay Statement

Occasional delivery delays may occur due to customs inspection, peak holiday logistics congestion, extreme weather or force majeure events beyond our control.

If your parcel exceeds the maximum estimated transit time, please contact our customer service team with your order number to track your shipment status.

5. Shipping Inquiry Support

Email: service@kiralane.com

Service Hours: Mon-Sat 9:00AM – 10:00PM | Sun 10:00AM – 6:00PM